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P.O. Box 42560
1111 Washington ST SE
Olympia, WA 98504-2560
Phone: (360) 902-1800

Consumer Food Complaints

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Consumer Food Complaints

Program Manager: Wil Satak
Contact Information
Depending on the nature of the complaint, type of food product, the place of purchase, and the location it was prepared or manufactured, WSDA will either conduct the preliminary investigation internally with our staff of 30+ Food Safety Compliance Specialists or refer the complaint to our food safety colleagues at the local, state or federal agencies.

Which agency oversees which food products?

The Washington State Department of Agriculture (WSDA) oversees food products under these licenses, permits, and endorsements:

 

State and local county health agencies oversee:

  • Restaurants
  • Retail Grocery Stores
  • Farmers Markets
To find consumer complaint contact information for a County Health Agency click Here

 

US Food and Drug Administration (FDA) oversees:

  • Products manufactured out of state
To find consumer complaint contact information for FDA click Here

 

US Department of Agriculture (USDA) oversees:

  • Meat
  • Poultry
  • Egg Products
To find consumer complaint contact information for USDA click Here

Report a Foodborne Illness

If you are experiencing foodborne illness symptoms, contact your local county health agency and your physician.

Be prepared to provide your local county health agency with the following information for all persons affected:

  • Name, address, and phone number of the physician consulted.
  • General symptoms, including the day and time symptoms occurred
  • A history of all foods and beverages consumed, beginning 72 hours before the onset of symptoms, including date and time.

Causes and Symptoms of Foodborne Illness

Report a Concern about a Food Product that WSDA Oversees

To submit your complaint or concern please complete the form below or email us at FoodSafety@agr.wa.gov

Once you have completed the form, select the submit button. You will be provided a copy of the Consumer Complaint Report with the data that you entered. Food Safety Program staff will receive an email with your information and we will use it to begin the complaint process. You are welcome to keep the generated report for your records or close the window.

If you are reporting a injury and/or illness it is crucial that you include accurate contact information so we may follow up with you immediately.

Consumer Complaint Submission Form

Do you Request Anonymity - No Yes
Are you reporting an Injury or Illness - Yes No
Complainant E - Mail Address[20]
Name of Complainant[28]
Complainant Cell Phone[11]
Complainant Home Phone[11]
Complainant Work Phone[11]
Complainant Address[44]
Product / Package Size[10]
Product Description[28]
Purchase Location[11]
Date of Purchase[11]
License No. of Manufacturer (if known)[10]
Name of Product Manufacturer[28]
Address of Manufacturer[44]
Please describe complaint / concern here
[10 x 48]